• Return of product will be accepted by supportstock.
• Product return will be defined for each product and the category as per return will be accepted.
• Buyers need to update their reason for returning the product. damage, broken, dirty, wrong size, wrong product, etc.
• According to the return time of the product return button will be available on the product on my order page.
• One's time exceeds the return policy time for the product return button will disappear on that product in order page.
• One's buyer-initiated return as per the replacement policy process will be started by supportstock team.
• If the return should be picked from a different address buyer should update their address on the website before initiating a return.
• If the product is Damaged or incorrect then we request you to share Pictures or a video with the order number details
• Once your returned product is received by supportstock you will be informed through the mail, message, and through the website My Account Order page.
• Your payments will be processed as per the refund payment policy terms.
• During pick from the buyer, the product will be checked in all the following steps as per the replacement policy.

The following products shall not be eligible for return or replacement:

•  Product without all original packaging and accessories, including the box, and all other items originally included with the product on delivery.
• For all branded items original box & accessories should not be damaged.
• Returned product should not be damaged and Used. all accessories should be returned by the buyer.
• If  Any consumable item has been used by the buyer and repacked.
• Products with tampered or missing any barcode & serial numbers.
• Clothes and footwear should not be used, washed, or damaged in any way or use. product original tags, stickers, and packaging should not be damaged.

• Return / Replace of product:

• Defective Product - Manufacturing defect/ Non-functioning (Not applicable, if the product is under Manufacturer’s Warranty)
• Damaged Product – all Physical damage/ Tampered product or packaging while delivery
• Wrong Product – Wrong color/ size/ style
• Wrong Quantity – Missing Products/ Parts/spares.
• Wrong item ordered/ delivered

• Returns / Replacement requests will not be accepted by supportstock:

• The product has been Used.
• The product is returned without the Original Packaging and all & accessories.
• Serial Number damaged or removed.
• If a Defective product is covered under the Manufacturer's Warranty can also be returned.
• If any order product is Damaged/Empty Package/not working/Wrong product can also be returned back soon.
• Return and replacement of product requests should be done till the return button option is available in my orders within 10 days of delivery.

• Return of product will be accepted by supportstock.
• Product return will be defined for each product and the category as per return will be accepted.
• Buyers need to update their reason for returning the product. damage, broken, dirty, wrong size, wrong product, etc.
• According to the return time of the product return button will be available on the product on my order page.
• One's time exceeds the return policy time for the product return button will disappear on that product in order page.
• One's buyer-initiated return as per the replacement policy process will be started by supportstock team.
• If a return should be picked from a different address buyer should update their address on the website before initiating a return.
• If the product is Damaged or incorrect then we request you to share Pictures or a video with the order number details
• Once your returned product is received by supportstock you will be informed through the mail, message, and through the website, and my account order page.
• Your payments will be processed as per the refund payment policy terms.
• During pick from the buyer, the product will be checked in all the following steps as per the replacement policy.

Category   /   Conditions (if any)

• 2 days Replacement only

Grocery - All items, nuts, Fruits Vegetables Dairy, and Bakery.

• 10 days Refund or Replacement

All Jewellery, Footwear Accessories, Travel Accessories, Watch Accessories, / ALL Pet Supplies & Rest of Home. Furnishing /  All Home Improvement Tools, Household Items Watch, Winter Wear Blazer  /  All Kid’s items Thermal, Pants, etc...

• 14 days Refund, Replacement, or Exchange

All  Men’s  Wear T-Shirt, Footwear / All Kid’s wear, Clothing Accessory / All Women’s Wear, Jean, etc.. /  All leather items Bags, Raincoat, Belt, Backpack...

• 7 days Replacement only

All Home Improvement Tools / Household Item bags. Exercise & Fitness Equipments / All Auto Accessories & ALL Car and Bike accessories / All Mobiles  ALL Electronics.All Small Home Appliances.

• 10 days Replacement only

All kinds of Toys - All Stationery items Accessory - All Musical Instruments Accessory Microphones & Accessories.

admin@supportstock.com