• Return of product will be accepted by supportstock.
• Product return will be defined for each product and the category as per return will be accepted.
• Buyers need to update their reason for returning the product. damage, broken, dirty, wrong size, wrong product, etc.
• According to the return time of the product return button will be available on the product on my order page.
• One's time exceeded the return policy time for the product return button will disappear on that product in order page.
• One's buyer-initiated return as per the replacement policy process will be started by supportstock team.
• If the return should be picked from a different address buyer should update their address on the website before initiating a return.
• If the product is Damaged or incorrect then we request you to share Pictures or a video with the order number details
• Once your returned product is received by supportstock you will be informed through the mail, message, and through the website my account order page.
• Your payments will be processed as per the refund payment policy terms.
• During pick from the buyer, the product will be checked in all the following steps as per replacement policy.

Following products shall not be eligible for return or replacement:

•  Product without all original packaging and accessories, including the box, and all other items originally included with the product on delivery.
• For all branded items original box & accessories should not be damaged.
• Returned product should not be damaged and Used. all accessories should be returned by the buyer.
• If  Any consumable item has been used by the buyer and repacked.
• Products with tampered or missing any barcode & serial numbers.
• Clothes and footwear should not be used, washed, or damaged in any way or use. product original tags, stickers and packaging should not be damaged.

• Return / Replace of product:

• Defective Product - Manufacturing defect/ Non-functioning (Not applicable, if the product is under Manufacturer’s Warranty)
• Damaged Product – all Physical damage/ Tampered product or packaging while delivery
• Wrong Product – Wrong color/ size/ style
• Wrong Quantity – Missing Products/ Parts/spares.
• Wrong item ordered/ delivered

• Returns / Replacement request will not be accepted by supportstock:

• The product has been Used.
• The product is returned without the Original Packaging and all & accessories.
• Serial Number damaged or removed.
• If a Defective product is covered under the Manufacturer's Warranty can also return.
• If any order product is Damaged/Empty Package/not working/Wrong product can also return back soon.
• Return and replacement of product requests should be done till the return button option is available in my orders within 10 days of delivery..

• Return of product will be accepted by supportstock.
• Product return will be defined for each product and the category as per return will be accepted.
• Buyers need to update their reason for returning the product. damage, broken, dirty, wrong size, wrong product, etc.
• According to the return time of the product return button will be available on the product on my order page.
• One's time exceeded the return policy time for the product return button will disappear on that product in order page.
• One's buyer-initiated return as per the replacement policy process will be started by supportstock team.
• If a return should be picked from a different address buyer should update their address on the website before initiating a return.
• If the product is Damaged or incorrect then we request you to share Pictures or a video with the order number details
• Once your returned product is received by supportstock you will be informed through the mail, message, and through the website, and my account order page.
• Your payments will be processed as per the refund payment policy terms.
• During pick from the buyer, the product will be checked in all the following steps as per the replacement policy.

Category   /   Conditions (if any)

• 2 days Replacement only

Grocery - All items, nuts, Fruits Vegetables Dairy, and Bakery.

• 10 days Refund or Replacement

All Jewellery, Footwear Accessories, Travel Accessories, Watch Accessories, / ALL Pet Supplies & Rest of Home. Furnishing /  All Home Improvement Tools, Household Items Watch, Winter Wear Blazer  /  All Kid’s items Thermal, Pants, etc...

• 14 days Refund, Replacement, or Exchange

All  Men’s  Wear T-Shirt, Footwear / All Kid’s wear, Clothing Accessory / All Women’s Wear, Jean, etc.. /  All leather items Bags, Raincoat, Belt, Backpack...

• 7 days Replacement only

All Home Improvement Tools / Household Item bags. Exercise & Fitness Equipments / All Auto Accessories & ALL Car and Bike accessories / All Mobiles  ALL Electronics.All Small Home Appliances.

• 10 days Replacement only

All kinds of Toys - All Stationary items Accessory - All Musical Instruments Accessory Microphones & Accessories.

admin@supportstock.com